Terms of Service

Using this site

This website provides general information about Roland Black Heating, Cooling, Plumbing & Generators, operated by Z1 Investments, LLC, its services, and how to contact the business.

Services and information

Service descriptions, hours, and availability can change. We make a good-faith effort to keep information accurate, but please confirm details with the business before relying on them.

SMS program name and description

Program name: Z1 Investments, LLC.

Program description: Z1 Investments, LLC, operating as Roland Black Heating, Cooling, Plumbing & Generators, sends customer care and service-related text messages for estimate requests, consultations, appointment scheduling, project updates, estimate follow-ups, and invoice notifications, and support related to requested heating, cooling, plumbing, electrical, drain, and generator services. Message types may include appointment reminders, consultation confirmations, project status updates, estimate follow-ups, invoice notifications, customer support messages, and limited promotional messages only when you separately consent to marketing messages.

SMS consent and message frequency

By providing your phone number and checking an SMS consent checkbox on our website, you provide your express written consent to receive recurring text messages from Z1 Investments, LLC at the phone number you provided. Consent to receive text messages is not a condition of purchase.

• Message frequency varies based on your inquiry, appointment activity, project status, and communication needs.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• We use text messaging for customer care and service-related communications, and for marketing only when separate marketing consent is provided.

Opt-out instructions

Reply STOP to cancel. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from Z1 Investments, LLC, unless you later rejoin the messaging program.

Rejoining instructions

To rejoin after opting out, submit a new form on our website and check the applicable SMS consent checkbox again, or contact Z1 Investments, LLC directly and ask to resume text messages.

Help instructions and customer support

Reply HELP for help. You may also contact Z1 Investments, LLC for assistance by phone at (919) 323-1025 or by email at jerome@rolandblack.com.

Mobile information and privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. For privacy-related questions, please review our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of North Carolina.

Contact

Questions about these terms can be sent to jerome@rolandblack.com or raised by phone at (919) 323-1025.